what to expect when
moving your vehicle
Inclusions & critical details
What’s included: Your door-to-door transport comes with all taxes, fees, and insurance coverage built right in—no hidden costs, just total peace of mind from pick-up to delivery.
Requirements: For a smooth journey, standard quotes are based on vehicles that are in running condition, have no post-factory modifications, and offer at least five inches of ground clearance for safe open carrier transport.
Pickup timing: Your quote includes a 3-day pickup window. We’ll notify you at least one business day before your scheduled pickup date—so if your pickup spread is Tuesday through Thursday, you might hear from us on Monday to confirm a Tuesday pickup, or on Wednesday for a Thursday pickup. Need a guaranteed pickup date? We’ve got you covered—just ask about this option when we connect about your quote.
100lb limit: For security (and to follow federal law), vehicles being transported can’t carry more than 100 pounds of personal items. If you do need to stow a few things, we recommend keeping them tucked safely out of sight—in your trunk, glovebox, or hidden under a blanket.
Legal stuff & important info
Payment terms: After going through the steps to get your online estimate, we’ll be in touch within one business day to get a few more details and then send you a personalized quote. When you’re ready to book, we’ll securely collect your payment details as you sign your quote. For a hassle-free experience, we’ll automatically charge the full quoted amount to your card three business days before your scheduled pickup—no extra steps needed on your end.
Cancelation policy: We know plans can change. Just please know that if you need to cancel within 48 hours of your service date, up to 50% of your payment may be retained. For schedule changes made with less than one business day’s notice, a service attempt fee will apply.
Terms & conditions: are available at https://cend.com/terms-conditions.
Prohibited items
For your safety and peace of mind, certain items simply can’t go the distance. It’s against the law—and not safe—for us to move anything flammable, explosive, or corrosive. If prohibited items are included in your shipment, all coverage protection will be void. Hazardous materials include, but aren’t limited to:
| Acids of any kind Adhesives of any kind Aerosols Alcohol / Wine Ammonia Ammunition Anti-Freeze Batteries Bleach Butane Tanks Car Batteries Charcoal Briquettes Chemicals Chemistry Sets Cleaners Construction Material Darkroom Chemicals Disinfectants |
Fertilizer
Fire Extinguishers Firewood Fireworks Fuel Gasoline Gun Reloading Supplies Hover boards Kerosene Lamp Oil Lawn Chemicals Lighter Fluid Lighters Liquid Cleaners Loaded Guns
Matches Motor Oil Nail Polish
Nail Polish Remover
|
Paint Thinner
Paints Perishable Items Pesticides Petroleum Products Poisons Polishes Pool Chemicals Pressurized Containers Propane Tanks Scuba Tanks Shellac & Varnishes Solvents Sterno® Varnishes Weed Killer Welding Gases Wood Stains |